Earn up to $1,000 with our referral program!

LOGIN

Phone Icon Call 844-707-8800

5 Tips to Maximize Your Agency's Customer Retention Through Exceptional Service

shutterstock_1927058069

For insurance agents, retaining a current customer is less costly and less time-consuming than winning over a new client. But many agents struggle with customer retention, lacking a systematic strategy to retain customers they're already acquired.

In this article from Agent's Alliance, the author discusses why it's so important for insurance agents to focus on retention. It explores the importance of providing exceptional customer service as a way to maximize your retention and earn your policyholders’ loyalty and shares five tips to ensure you and your team are providing phenomenal customer service: "excellent customer service can be a cornerstone of your agency, allowing you to exceed the needs of your policyholders with every interaction" and retain more of the customers you already have.

Check out the full article here: agentsalliance.com/maximize-customer-retention-with-exceptional-service/

Download Now: Time-Tested Tips & Real-World Scripts for P&C Agents Expanding Into Life Insurance

Topics: News, Featured, Customer Retention, Curated Content

About the Author Dennis Miller, Marketing Manager

Picture of Dennis Miller, Marketing Manager

Dennis is currently the Marketing Manager for EverQuote's Agency business. He has been with the company since early 2017, but has worked in the tech space for nearly a decade. Dennis holds a BA from Vassar College and produces music in his free time.

Most Recent Articles

  
Previous Article
post-featured-image
Leveraging Social Media For Insurance Agency Networking In 7 Simple Steps
Next Article
post-featured-image
Try These Time-Tested Tips & Real-World Scripts for P&C Agents Expanding Into Life Insurance